Returns & Exchanges
Hartlyn wants to ensure that our customers buy with confidence. We know that buying online is not the same as buying in store and sometimes you may not be satisfied with your purchase. This is why we offer a no hassle return policy. We will accept any product in new/unused condition with the original packaging within 30 days of receiving the product. There will be no restocking fee.
If you receive an item that was sent incorrectly or it is damaged/defective we will email you a shipping label at no cost to get the product back to us for a refund or an exchange. If you receive the correct item that you ordered and you would like to send it back to us for an exchange or a refund you will be responsible for shipping costs. Also, we can charge you a small fee to have a shipping label emailed over to get it back to us. Please contact firstname.lastname@example.org or call 844-HARTLYN to discuss obtaining a shipping label or to ask any general questions.
Please have any shipment back to us be sent to:
266 Mobil Ave #218
Camarillo, CA 93010